Newham London

The council oversees key local services – such as housing, waste collection, planning, libraries, social and adult care, benefits, and community development – working closely with its communities through consultation, councillors, committees and the directly elected Mayor of Newham.

Structure & Vision
Governance is guided by a formal constitution to ensure transparent decision-making, supported by a mayor–council system and numerous elected councillors and committees . With a strong focus on “Building a Fairer Newham,” the council works to empower residents and businesses, tackle the cost‑of‑living challenges, and drive regeneration projects like Canning Town, Custom House, and the Royal Docks Enterprise Zone

Citizen-Centred Services
Newham Council emphasises accessibility and inclusivity, offering services through the “My Newham” online portal, customer centres, libraries, and outreach. It maintains clear customer service standards (fairness, responsiveness, non-discrimination) and supports vulnerable residents with advice on benefits, housing, debt, and practical aid

Community & Civic Engagement
The council actively engages residents in decision-making via public consultations, open committee meetings, and local democracy initiatives. It also commemorates and celebrates the borough’s cultural diversity through events like Windrush Day and supports community cohesion and cultural services .